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- Education & Events Coordinator
Description
Summary: The Foundation for Montana History seeks a full-time Education and Events Coordinator. This position develops, coordinates, and delivers high quality programs that connect the Foundation's mission to a diverse audience that includes donors, grantees, board members, community partners, and the public. Within a team environment, the Education & Events Coordinator coordinates and delivers high quality experiences such as historical walking, pedaling, and bus tours, as well as workshops, and fundraising events. The position combines program development, delivery, coordination, and evaluation. The Education & Events Coordinator represents the Foundation positively to our community partners and the public.
Organization & Culture: The Foundation for Montana History is a mission-driven 501(C)(3) nonprofit deeply committed to preserving Montana’s past through community-based projects, stories, and events. Based in Helena, Montana, our team enjoys working together and making our work fun. We take field trips and we all know each other’s favorite coffee drink. We celebrate birthdays, make soup for each other, and enjoy being history nerds. There is almost always an office dog under someone’s desk, and the rotating music station burbles along through our work week.
Tour and Event Coordination & Delivery
- Design, adapt, and implement historical walking and bus tour programs, as well as fundraising and educational events
- Coordinate scheduling, logistics, and communication for individual and group tour offerings
- In coordination with other team members, manage event logistics such as site selection, scheduling, A/V, vendor coordination, catering, and volunteer support
- Adapt programming to support diverse learning styles, ages, and accessibility needs
- Within the team, build and maintain relationships with community partners, tour operators, and other organizations
- Maintain positive communication with board members, staff, volunteers, partners, sponsors and the public
Program Administration & Evaluation
- Administer online ticketing system, track tickets sales, maintain program records, and prepare basic reports on program and sales
- Gather feedback and evaluate programs to improve quality and manage customer experience
- Provide routine reporting, data collection, and documentation for tours and events
- Participate and assist in organization’s annual budget and program development and planning process
- Within the team, develop tour and event budgets and ensure efficient use of foundation resources; report out on budget performance of events
- Maintain current knowledge of market trends for tour and event pricing, program offerings, and content
- Process cash, credit cards, checks, and other payments in an efficient and secure manner
Staff and Volunteer Supervision
- Recruit, hire, train, support, and supervise tour guides and volunteers
- Develop, adapt, and deliver training materials and tour content
- Evaluate and provide feedback on performance of tour staff and volunteers
- Oversee time reporting of tour guides and volunteers
Requirements
Minimum Qualifications
- Bachelor’s degree or higher in history, museum studies, education, theatre, or related field (or equivalent experience)
- At least one season of work experience as an interpreter, tour guide, docent, or similar work in a public history or educational setting
- Passion for storytelling and creating engaging public presentations and events
- Excellent public speaker; comfortable and confident presenting to small and large groups
- Strong research and communication skills, ability to memorize and recall facts, figures and information
- Ability to work with diverse audiences and age groups
- Strong organizational skills and attention to detail
- Ability to work evenings or weekends for programs and events. Occasional (reimbursed) statewide travel is required.
- Regular, reliable, and punctual attendance is essential due to limited resources, cost, productivity and quality continuity
- Must possess a valid driver’s license and access to a personal vehicle
Preferred Qualifications
- Experience in coordinating seasonal staff and/or volunteer programs
- At least one year of event planning and coordination experience
- Program reporting experience
- Strong computer skills and experience with online ticketing and event management platforms
Physical Demands & Working Conditions
- Ability to stand, walk, and facilitate programs for extended period both inside and outdoors in variable weather conditions
- Ability to lift and carry up to 40 pounds of educational materials
- Work takes place in office environments, event centers, as well as outdoors and on moving vehicles
