Description

We are seeking a part-time Homewood Museum House Manager who will assume primary responsibility for front-of-house duties at Homewood Museum. The House Manager oversees the museum's gift shop and visitor services functions, schedules docents for tours, and supports reservation of group tours to the museums. The House Manager reports to the Museum Director and works closely with museum coordinators to ensure the overall quality and safety of visitor experience.

Specific Duties & Responsibilities

Security

• Open and close the museum daily, operate museum shop; serve as primary point of contact for museum's security system.

Shop

• Primary work location is in the shop, responsible for shop staffing and sales, operate POS register system, run reports, conduct annual inventory, collaborate on shop orders, maintain inventory, general merchandizing, and sending out monthly surveys.
• Promote and sell museum memberships. Make shop deposits and all credit card uploads.

Volunteer & Visitor Services

• Warmly greet arriving volunteers and visitors, serve as point of contact for guided tours (be they outside groups or JHU classes), scheduling and giving assignments to volunteer guides, be able to give introduction and/or serve as a guide if necessary. Be able to walk guests through using the QR codes for self-guided tour.

General Museum Support

• Coordinate and schedule adequate weekend shop staffing coverage and docent coverage.
• Assist other staff in a variety of ways, e.g. work with staff to support and promote museum programs and tours and to assign tasks to students and volunteers.
• Submit work orders for minor repairs to museum as necessary.

Special Knowledge, Skills & Abilities

• The ability to multitask and learn quickly.
• Proficient working with computers and software applications (including MS Word, Outlook, Excel, Canva, and POS system).

Physical Requirements

• Ability to lift, push and pull up to 35 lbs.
• Ability to use stairs.

Position Hours

• 24 hours per week (Tuesday-Friday, 10:30am - 4:30pm).
• Possibility of required weekend and evening work hours.

Minimum Qualifications

• High School Diploma/GED.
• Prior customer service experience.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• College Degree.
• Museum experience.
• Interest in history, architecture, and material culture are a plus.
• Previous experience with retail accounting systems and purchasing inventory.

Classified Title: Assistant Store Manager
Job Posting Title (Working Title): Homewood Museum House Manager
Role/Level/Range: ATP/03/PB
Starting Salary Range: $23.69 - $41.43 HRLY (Commensurate w/exp.)
Employee group: Part-time
Schedule: Tues-Friday; 10:30am - 4:30pm
FLSA Status: Non-Exempt
Location: Homewood Campus
Department name: Homewood Museum
Personnel area: Libraries

Salary Range

The referenced salary range represents the minimum and maximum salaries for this position and is based on Johns Hopkins University's good faith belief at the time of posting. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered to the selected candidate may vary and will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, internal equity, market conditions, education/training and other factors, as reasonably determined by the University.

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

The Johns Hopkins University is committed to equal opportunity for its faculty, staff, and students. To that end, the university does not discriminate on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status or other legally protected characteristic. The university is committed to providing qualified individuals access to all academic and employment programs, benefits and activities on the basis of demonstrated ability, performance and merit without regard to personal factors that are irrelevant to the program involved.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Homewood Campus