Description

Job Title: Museum Operations Manager

Location: Elk City Museum Complex – Elk City, Oklahoma

Salary: $24.00–$26.00 per hour, depending on qualifications and experience.
Schedule: Full-time. Must be available to work three Saturdays per month. Most holidays, and on-call responsibilities may be required for special events and security concerns.

Position Summary:

The Museum & Team Manager is responsible for the daily operations of the Elk City Museum Complex, ensuring a welcoming, safe, and well-maintained environment for visitors, volunteers, and staff. This position oversees museum administration, staff scheduling, volunteer coordination, gift shop operations, and facility management while working in close partnership with the Museum Curator to support the museum's mission and long-term success.

The Museum Operations Manager works collaboratively with the Museum Curator on all museum maintenance, operational, and financial needs, including monitoring budgets, tracking expenditures, coordinating facility improvements, and ensuring the museum operates efficiently and within approved financial resources. Together, they provide leadership for the museum, coordinate with City departments, and maintain high standards for museum operations and visitor experience.

Essential Duties and Responsibilities:

Administration & Financial Management:

• Manage museum gift shop inventory, including ordering, receiving, stocking, pricing, and merchandising.
• Oversee museum admissions and daily revenue, ensuring accurate reconciliation and timely deposits with the City Clerk.
• Maintain financial records related to admissions, rentals, gift shop sales, and other museum operations.
• Coordinate employee timesheets, schedules, payroll information, and staffing needs.
• Ensure staff understand work assignments, schedules, policies, and operational expectations.
• Partner with the Museum Curator to develop, monitor, and manage the museum's operating budget, ensuring expenditures remain within approved funding and resources are allocated effectively.

Staff & Volunteer Leadership:

• Supervise museum staff, docents, and volunteers by providing scheduling, training, guidance, and performance support.
• Collaborate with the Docent President to coordinate volunteer activities and assignments.
• Assist with Drug Store exhibit inventory management and budgeting alongside volunteer leadership.
• Provide operational coverage when staff members are unavailable to ensure uninterrupted museum operations.
  

Facilities & Museum Maintenance:

• Oversee the cleanliness, organization, and daily readiness of all museum buildings, galleries, exhibits, restrooms, and public spaces by coordinating and delegating responsibilities to museum staff.
• Assign, coordinate, and assist with routine facility maintenance tasks, including:
• Sweeping, mopping, stripping, and waxing floors
• Cleaning restrooms and public spaces
• Replacing light bulbs
• Laundry and rug cleaning
• Maintaining cleaning equipment and supplies
• Plan and complete seasonal maintenance projects, including painting safety markings, changing flags, and installing holiday and special event decorations.
• Collaborate with the Museum Curator to routinely inspect museum buildings and grounds, reporting maintenance, pest control, safety, or structural concerns to the appropriate City departments.
• Collaborate with the Museum Curator to work closely with City maintenance staff to ensure the museum's twenty-building campus remains safe, clean, and well maintained.

Opera House Management:

• Manage day-to-day operations of the Opera House, including scheduling, rentals, cleaning, setup, and revenue tracking.
• Ensure the facility meets presentation standards for both museum programming and community events.

Community Engagement:

• Coordinate seasonal decorations and displays throughout the museum complex.
• Assist with purchasing merchandise for volunteers and special museum events.
• Support museum events and community programming as needed.
• Remain available for on-call security concerns when necessary to protect museum collections and facilities.
• Team Collaboration

Working alongside Museum Curator, this position will:

• Co-supervise museum staff and assist with daily operations and long-range planning.
• Help monitor and manage departmental budgets to ensure projects remain within approved funding.
• Attend weekly City Supervisor meetings and monthly Museum Board meetings.
• Coordinate with City departments on maintenance projects, facility improvements, and operational needs.
• Help identify opportunities to improve visitor experience, operational efficiency, and facility care.

Museum Board Collaboration:

• Work alongside the Museum Curator to support the Museum Board and advance the museum's mission and strategic goals.
• Attend and actively participate in all Museum Board meetings, providing operational updates, financial information, and project status reports as requested.
• Assist the Museum Curator in preparing reports, presentations, and supporting documentation for Board meetings.
• Collaborate with the Museum Board and City leadership to implement Board initiatives, policies, and approved projects.

Minimum Qualifications:

• Bachelor's degree required or equivalent professional experience.
• Previous supervisory or team leadership experience.
• Strong organizational, communication, and customer service skills.
• Experience handling cash, bookkeeping, and financial reconciliation.
• Strong computer proficiency, including Microsoft Office and the ability to quickly learn new software systems.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Valid driver's license.
• Must be able to successfully pass a drug test.

Physical Requirements:

• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend, kneel, climb ladders, and perform routine cleaning and maintenance tasks.
• Ability to work both indoors and outdoors in varying weather conditions.
• Ability to safely operate cleaning equipment and basic maintenance tools.

Work Schedule:

• Full-time position.
• Must be available to work three Saturdays each month.
• Most holidays are required.
• On-call availability for facility or security concerns as needed.

Preferred Qualifications:

• Experience working in a museum, cultural institution, visitor attraction, or public facility.
• Experience coordinating volunteers.
• Experience with inventory management, retail operations, or event coordination.
• Knowledge of facility maintenance and custodial practices.
  

Benefits:

The City of Elk City offers a comprehensive benefits package for full-time employees, including:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid vacation and sick leave
• Free membership to the City fitness center
• Employee Assistance Program (EAP), including confidential counseling and wellness resources
• City vehicle available for daily use between the museum campus and City Hall for work-related responsibilities
• Opportunities for professional development and training

Apply:

Please submit Resume, Cover Letter, and Three References to Anna Wray at wraya@elkcity.com

Requirements

Minimum Qualifications:

• Bachelor's degree required or equivalent professional experience.
• Previous supervisory or team leadership experience.
• Strong organizational, communication, and customer service skills.
• Experience handling cash, bookkeeping, and financial reconciliation.
• Strong computer proficiency, including Microsoft Office and the ability to quickly learn new software systems.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Valid driver's license.
• Must be able to successfully pass a drug test.

Physical Requirements:

• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend, kneel, climb ladders, and perform routine cleaning and maintenance tasks.
• Ability to work both indoors and outdoors in varying weather conditions.
• Ability to safely operate cleaning equipment and basic maintenance tools.
  

Work Schedule:

• Full-time position.
• Must be available to work three Saturdays each month.
• Most holidays are required.
• On-call availability for facility or security concerns as needed.
  

Preferred Qualifications:

• Experience working in a museum, cultural institution, visitor attraction, or public facility.
• Experience coordinating volunteers.
• Experience with inventory management, retail operations, or event coordination.
• Knowledge of facility maintenance and custodial practices.